Trustive support

Please browse the frequently asked questions below. If you require further assistance please contact us by e-mail or by using the live support chat service.

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Frequently asked questions

About Hotspots

  1. How can I search for a hotspot?

    The Trustive network includes tens of thousands of hotspots in over 60 countries around the world. You can find your nearest hotspots in either of the following ways:

    Trustive Website: To find your nearest hotspots quickly and easily, use the 'Find hotspots' function on our website, which can be found at: http://www.trustive.com/hotspots/. Here you can either 'browse' to locate hotspots of a given type in a town or city or 'locate' and map all the hotspots nearest to a given address or postcode.

    MyHotspotter: MyHotspotter also includes a locator tool (with both the browse and locate functions) enabling you to find and map your nearest hotspots. The locator tool button is located on the left-hand screen of the MyHotspotter interface.

  2. How do I use the Trustive Hotspot Locator?
  3. How do I know that I am at a Trustive hotspot?
  4. How many hotspots are available right now?

Trustive live support chat

  • For general support questions:
  • For billing questions:
  • For inquiries:
  • If you would like to write to Trustive, you can send your letter to:
    Trustive Limited
    9th Floor,
    33, Cavendish Square,
    London, W1G 0TT
    England

Trustive support