Trustive support
Please browse the frequently asked questions below. If you require further assistance please contact us by e-mail or by using the live support chat service.
Frequently asked questions
About Hotspots
- How can I search for a hotspot?
- How do I use the Trustive Hotspot Locator?
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How do I know that I am at a Trustive hotspot?
You will know that you are at a Trustive hotspot, if:
- Trustive is listed on the hotspot's home/landing page as a roaming partner.
- If you are using MyHotspotter, any hotspot that is part of the Trustive network will appear on your list of available wireless internet networks with the Trustive logo clearly visible next to the network name and a pop-up message will appear from your task bar inviting you to connect to the Trustive hotspot.
- How many hotspots are available right now?
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For general support questions:
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For billing questions:
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For inquiries:
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If you would like to write to Trustive, you can send your letter to:
Trustive Limited
9th Floor,
33, Cavendish Square,
London, W1G 0TT
England
