Trustive support
Please browse the frequently asked questions below. If you require further assistance please contact us by e-mail or by using the live support chat service.
Frequently asked questions
About MyHotspotter
- What is MyHotspotter?
- How do I download MyHotspotter?
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Do I have to use MyHotspotter?
No, MyHotspotter is not mandatory and you can connect to a WiFi hotspot as a Trustive customer using your internet browser. However, if you are a frequent customer and want to connect to a WiFi hotspot with the simplicity of just one click, then MyHotspotter is highly recommended!
- How do I view my account information using MyHotspotter?
- What are the system requirements for running MyHotspotter?
- Can I use MyHotspotter on my PDA?
- I want to use MyHotspotter on my Skype / WiFi phone. Is that possible?
- I have MS Outlook and MyHotspotter's embedded email service doesn't work.
- How can I send emails using MyHotspotter?
- How do I remove MyHotspotter from my PC?
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For general support questions:
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For billing questions:
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For inquiries:
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If you would like to write to Trustive, you can send your letter to:
Trustive Limited
9th Floor,
33, Cavendish Square,
London, W1G 0TT
England
