Trustive support

Please browse the frequently asked questions below. If you require further assistance please contact us by e-mail or by using the live support chat service.

» Your feedback is valuable.

Frequently asked questions

About MyHotspotter

  1. What is MyHotspotter?
  2. How do I download MyHotspotter?
  3. Do I have to use MyHotspotter?
  4. How do I view my account information using MyHotspotter?
  5. What are the system requirements for running MyHotspotter?
  6. Can I use MyHotspotter on my PDA?
  7. I want to use MyHotspotter on my Skype / WiFi phone. Is that possible?
  8. I have MS Outlook and MyHotspotter's embedded email service doesn't work.
  9. How can I send emails using MyHotspotter?
  10. How do I remove MyHotspotter from my PC?

    If you no longer wish to use MyHotspotter wireless internet tool, Trustive recommends that you use the 'install or change programme' tool (located in your computer's control panel) in order to safely and completely uninstall MyHotspotter. You can still use your Trustive wireless internet account by logging in through the landing page of any Trustive hotspot.

Trustive live support chat

  • For general support questions:
  • For billing questions:
  • For inquiries:
  • If you would like to write to Trustive, you can send your letter to:
    Trustive Limited
    9th Floor,
    33, Cavendish Square,
    London, W1G 0TT
    England

Trustive support