Trustive support
Please browse the frequently asked questions below. If you require further assistance please contact us by e-mail or by using the live support chat service.
Frequently asked questions
About MyHotspotter
- What is MyHotspotter?
- How do I download MyHotspotter?
- Do I have to use MyHotspotter?
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How do I view my account information using MyHotspotter?
When you have logged on at a Trustive hotspot using MyHotspotter, click on the 'account' icon located on the left-hand screen of MyHotspotter to open the account information window. Your recent hotspot usage history will be displayed in this account information window, just below your account details. Note: You can only access the latest account history using MyHotspotter when you are online
- What are the system requirements for running MyHotspotter?
- Can I use MyHotspotter on my PDA?
- I want to use MyHotspotter on my Skype / WiFi phone. Is that possible?
- I have MS Outlook and MyHotspotter's embedded email service doesn't work.
- How can I send emails using MyHotspotter?
- How do I remove MyHotspotter from my PC?
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For general support questions:
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For billing questions:
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For inquiries:
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If you would like to write to Trustive, you can send your letter to:
Trustive Limited
9th Floor,
33, Cavendish Square,
London, W1G 0TT
England
