Trustive support
Please browse the frequently asked questions below. If you require further assistance please contact us by e-mail or by using the live support chat service.
Frequently asked questions
About MyHotspotter
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What is MyHotspotter?
MyHotspotter is a unique piece of software that will not only help you connect and log in easily at WiFi hotspots. With its additional features (including a built-in email service, a direct link to your VPN and a complete mapping solution) MyHotspotter will enhance your overall hotspot experience at home, in the office, at a hotspot that is not yet part of the Trustive network and of course at all of Trustive's hotspots.
- How do I download MyHotspotter?
- Do I have to use MyHotspotter?
- How do I view my account information using MyHotspotter?
- What are the system requirements for running MyHotspotter?
- Can I use MyHotspotter on my PDA?
- I want to use MyHotspotter on my Skype / WiFi phone. Is that possible?
- I have MS Outlook and MyHotspotter's embedded email service doesn't work.
- How can I send emails using MyHotspotter?
- How do I remove MyHotspotter from my PC?
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For general support questions:
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For billing questions:
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For inquiries:
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If you would like to write to Trustive, you can send your letter to:
Trustive Limited
9th Floor,
33, Cavendish Square,
London, W1G 0TT
England
