Trustive support
Please browse the frequently asked questions below. If you require further assistance please contact us by e-mail or by using the live support chat service.
Frequently asked questions
About Pricing
- What is the difference between Pre-Paid and World?
- Trustive Pre-Paid; How much is the price per minute?
- Trustive World: How will I be charged every month if I have an World wireless internet account?
- Do I receive an invoice every month?
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Do I need to pay VAT?
The prices on our website are all exclusive of VAT. If you are a European resident then VAT at a rate of 19.5% will be applied to the published price (Trustive is a Dutch registered company where 19.5% VAT applies). If you live outside of Europe, then no VAT will be applied.
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For general support questions:
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For billing questions:
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For inquiries:
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If you would like to write to Trustive, you can send your letter to:
Trustive Limited
9th Floor,
33, Cavendish Square,
London, W1G 0TT
England
