Trustive support
Please browse the frequently asked questions below. If you require further assistance please contact us by e-mail or by using the live support chat service.
Frequently asked questions
About Pricing
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What is the difference between Pre-Paid and World?
With a Trustive Pre-Paid account, you buy "credit" that allows you to use your Trustive wireless internet account. The length of time that credit will last depends on the cost (price per minute) of the hotspots that you choose to use. You can find the price per minute for each WiFi hotspot at http://www.trustive.com/hotspots/.
Trustive Pre-Paid is the perfect solution for the occasional WiFi user.
The Trustive World wireless internet service gives you access at all Trustive's hotspots without any additional charges.
- Trustive Pre-Paid; How much is the price per minute?
- Trustive World: How will I be charged every month if I have an World wireless internet account?
- Do I receive an invoice every month?
- Do I need to pay VAT?
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For general support questions:
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For billing questions:
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For inquiries:
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If you would like to write to Trustive, you can send your letter to:
Trustive Limited
9th Floor,
33, Cavendish Square,
London, W1G 0TT
England
