How do I...

1. How do I become a Trustive customer?

   To become a Trustive customer you simply need to:

   1. Check out the range of Trustive hotspot subscriptions at http://www.trustive.com/services/ and find the most suitable wireless internet access package for you; Trustive World, Trustive Pre-Paid or Trustive World Business.
   2. Select the wireless internet service plan that best suits your needs and follow the on-screen instructions.
   3. Your Trustive username and password will be displayed on-screen as soon as you have finished the subscription process so you can start to use the Trustive wireless internet service straight away! You will also receive an email and invoice confirming your registration and re-confirming your Trustive username and password.
2. How do I top up my pre-paid account?
3. How do I cancel my Trustive subscription?
4. How do I see how much time I have used/left on my Pre-Paid account?
5. How do I view my account information using MyHotspotter?
6. How do I upgrade MyHotspotter?
7. How do I use MyHotspotter's embedded email service?
8. How do I save a network into 'my favourites' list?
9. How do I remove MyHotspotter from my PC?
10. How do I download MyHotspotter?
11. How do I know that I am at a Trustive hotspot?
12. How do I connect to banking, financial institutions, shopping and other secure internet sites?
13. How do I send emails at a Trustive hotspot?
14. How do I contact Trustive's Customer Care Centre?