How do I...

1. How do I become a Trustive customer?
2. How do I top up my pre-paid account?

3. How do I cancel my Trustive subscription?

   If you wish to cancel your Trustive World wireless internet subscription, you need to send an email notification to this effect to . The termination of your account will only be complete once you have received an email back from Trustive confirming that your cancellation request has been processed. Your account will then be officially terminated at the end of the next billing cycle.

   For example, if you send an email on 23 October confirming that you wish to cancel your account, it will be terminated on 31 November and you should receive no further bills. Your wireless internet account remains valid until 31 November.

4. How do I see how much time I have used/left on my Pre-Paid account?
5. How do I view my account information using MyHotspotter?
6. How do I upgrade MyHotspotter?
7. How do I use MyHotspotter's embedded email service?
8. How do I save a network into 'my favourites' list?
9. How do I remove MyHotspotter from my PC?
10. How do I download MyHotspotter?
11. How do I know that I am at a Trustive hotspot?
12. How do I connect to banking, financial institutions, shopping and other secure internet sites?
13. How do I send emails at a Trustive hotspot?
14. How do I contact Trustive's Customer Care Centre?