How do I...

1. How do I become a Trustive customer?
2. How do I top up my pre-paid account?
3. How do I cancel my Trustive subscription?
4. How do I see how much time I have used/left on my Pre-Paid account?
5. How do I view my account information using MyHotspotter?
6. How do I upgrade MyHotspotter?
7. How do I use MyHotspotter's embedded email service?

8. How do I save a network into 'my favourites' list?

   To save a WiFi network into your favourites list you need to:

   1. Look at the list of available WiFi networks on the main Hotspotter screen. Click once on the WiFi network you wish to add to your favourites list (this network will now appear orange).
   2. On the right-hand screen, click on the 'Add' button.
   3. In the form located below your favourites list, fill in the name of the WiFi network, your credentials and any security information required and then click 'save'.
   4. MyHotspotter has now stored all this information and you can now access this WiFi network with just one click in the future.

   A detailed description of MyHotspotter and its functionalities is available at http://www.trustive.com/myhotspotter/.

9. How do I remove MyHotspotter from my PC?
10. How do I download MyHotspotter?
11. How do I know that I am at a Trustive hotspot?
12. How do I connect to banking, financial institutions, shopping and other secure internet sites?
13. How do I send emails at a Trustive hotspot?
14. How do I contact Trustive's Customer Care Centre?