How do I...

1. How do I become a Trustive customer?
2. How do I top up my pre-paid account?
3. How do I cancel my Trustive subscription?
4. How do I see how much time I have used/left on my Pre-Paid account?
5. How do I view my account information using MyHotspotter?
6. How do I upgrade MyHotspotter?
7. How do I use MyHotspotter's embedded email service?
8. How do I save a network into 'my favourites' list?
9. How do I remove MyHotspotter from my PC?
10. How do I download MyHotspotter?
11. How do I know that I am at a Trustive hotspot?
12. How do I connect to banking, financial institutions, shopping and other secure internet sites?

13. How do I send emails at a Trustive hotspot?

    At many WiFi hotspots you can send and receive emails without any problems. However some hotspots have blocked the email port (port 25) to avoid spam. When you experience problems sending emails at a Trustive hotspot, you can activate the embedded email service in MyHotspotter and send and receive emails as if you were at home or in the office.

    For information on how to activate and use the embedded email service in MyHotspotter, please refer to the FAQ above.

14. How do I contact Trustive's Customer Care Centre?