My Account

1. Where can I see my account details and hotspot usage history?
2. How do I top up my pre-paid account?

3. How do I cancel my Trustive subscription?

   If you wish to cancel your Trustive World wireless internet subscription, you need to send an email notification to this effect to . The termination of your account will only be complete once you have received an email back from Trustive confirming that your cancellation request has been processed. Your account will then be officially terminated at the end of the next billing cycle.

   For example, if you send an e-mail on 23 October confirming that you wish to cancel your account, it will be terminated on 31 November and you should receive no further bills. Your wireless internet account remains valid until 31 November.

4. How can I see how much time I have used/left on my Trustive Pre-Paid account?
5. How do I view my wireless internet account information using MyHotspotter?
6. I need more than 5 wireless internet accounts for my Trustive World Business subscription, what should I do?