Trustive support
Please browse the frequently asked questions below. If you require further assistance please contact us by e-mail or by using the live support chat service.
Frequently asked questions
My Account
- Where can I see my account details and hotspot usage history?
- How do I top up my pre-paid account?
- How do I cancel my Trustive subscription?
- How can I see how much time I have used/left on my Trustive Pre-Paid account?
-
How do I view my wireless internet account information using MyHotspotter?
When you have logged in to a Trustive hotspot using MyHotspotter, click on the 'account' icon located on the left-hand screen of MyHotspotter to open the account information window. Your recent wireless internet usage history will be displayed in this account information window, just below your account details. Note: You can only access the latest account history using MyHotspotter when you are online.
- I need more than 5 wireless internet accounts for my Trustive World Business subscription, what should I do?





