Trustive support
Please browse the frequently asked questions below. If you require further assistance please contact us by e-mail or by using the live support chat service.
Frequently asked questions
My Account
- Where can I see my account details and hotspot usage history?
- How do I top up my pre-paid account?
- How do I cancel my Trustive subscription?
- How can I see how much time I have used/left on my Trustive Pre-Paid account?
- How do I view my wireless internet account information using MyHotspotter?
-
I need more than 5 wireless internet accounts for my Trustive World Business subscription, what should I do?
If you request more than 5 wireless internet accounts for your Trustive World Business subscription, you can send an email to . You will then receive a tailored quote for more wireless internet accounts.
-
For general support questions:
-
For billing questions:
-
For inquiries:
-
If you would like to write to Trustive, you can send your letter to:
Trustive Limited
9th Floor,
33, Cavendish Square,
London, W1G 0TT
England
